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Empire Business Sales
Empire Business Sales

Our company recently purchased a new Konica Minolta photocopier/printer from Scope. Prior to making this purchase I made enquiries with a couple of companies with Scope being my second point of call as they came as a referral, and a highly recommended one at that. From the very first point of contact my experience with Scope has been second to none.

We were shown various models, the differences in each were explained and time was taken by the Scope team to listen and learn what our requirements were which lead to what I believe in us making the correct purchase. At no time did they ever try to “upsell” to us.

I can wholeheartedly say that our experience from the very first point of contact right through to training on the machine has been exceptional, each and every team member has been not only helpful but also extremely pleasant, and nothing has been too much trouble. (And I might add I have thrown a few obstacles at them)

It’s a refreshing change to deal with a company that clearly has excellent high expectations of their team and clearly values their customers.

As an additional note, prior to making this purchase, we were in an agreement with another company and to say the least the customer service we received from the very start was despicable and as anyone in business knows, we simply do not have the time for that level of service so when our contract came to an end we made sure that we did our homework and found the best company to provide us with what we needed. I believe I have found that with Scope.

Scope really are a breath of fresh air and I would 100% recommend them to anyone looking to make a purchase of this nature.

Sincerely

Helen Sharman (Principal/Director) CPBB. Certified Practicing Business Broker
Empire Business Sales

Aspermont
Aspermont

What was it about Scope Business Imaging that made us your choice of supplier?

We had been doing business with Scope for over 5 years and we have always received prompt and friendly service.

How would you describe your experience with Scope Business Imaging in a couple of words?

Friendly and Efficient.

What level of service did Dan Wilson our Business Development Manager provide you?

Dan has been an excellent liaison, providing a high level of service and has always made our business feel very welcomed and appreciated.

Why would you recommend Scope Business Imaging to other businesses?

Scope are based close to the CBD, always have stock on hand, have great technical staff and are quick to help you out when you’ve forgotten to place an order for toner!

What was your perception of Scope Business Imaging before you dealt with Dan Wilson our Business Development Manager?

Before Dan was assigned to us I was happy with Scope’s performance as our supplier. Scope was always prompt, friendly and helpful. Dan helped put a human face to the business, and it’s always nice to have someone to call when the proverbial hits the fan.

Sean Morrison
IT Manager
Aspermont

Hedland Well Women’s Centre
Hedland Well Women’s Centre

To Whom It May Concern,

I just wanted to compliment the staff at Scope Business Imaging in Wedgefield! This morning we had a fault with our photocopier so I phoned and spoke with MJ and she said that they would have someone here as soon as they could. It wasn’t even 20 minutes later that Stewart walked in the door and rectified our issue. Stewart was pleasant, explained what he had done and that if we had any more issues to give them a call immediately.

Great work Stewart and MJ!!

We appreciate your excellent customer service!!

Kind Regards

Denise Bevins

Chief Executive Officer

AspirePT
AspirePT

What was it about Scope that made us your choice of supplier?

Aspire chose Scope as our preferred printing/ photocopier supplier as they offer a great product with the Konica Minolta machine along with having great customer service.

How  would  you  describe  your  experience  with  Scope  in  three  words? 

Great customer service.

What level of service did Joel our Business Development Manager provide you?

Joel played a large part in Aspire selecting Scope as our preferred printing/ photocopier supplier. Joel was able to assist Aspire in selecting a suitable, tailored machine that meets Aspire’s business requirements. Joel offered great advise through out the whole process and effectively answered the many questions that we had. We are very happy with Joel’s service from the initial selection of the machine, to installation and continued support.

Why would you recommend Scope to other businesses?

Aspire would definitely recommend Scope to other businesses. We are very happy with our Konica Minolta machine along with the Service that Scope has provided.

What was your perception of Scope before you dealt with Joel our Business Development Manager?

We had not heard of Scope prior to Joel making contact so can’t comment on this.

Jemma Griffiths
Learning and Development Coordinator
Aspire Performance Training

Ertech
Ertech

What   was   it   about   Scope   Business   Imaging   that   made   us   your choice of supplier?

Having  coverage  in  remote  areas  is  a  huge  plus  for  us.  Much  of  our business  is  carried  out  in  the  Pilbara  region,  and  having  Scope  in  those areas has saved us a lot of time, money and frustration.

How would you describe your experience with Scope Business Imaging in three words?

Dependable, Professional, Helpful.

What  level  of  service  did our  Business  Development  Manager  provide you? 

Their  expertise  and  knowledge  of  their  products  has  been  invaluable. They have been very easy to deal with and help make my job easier.

Why    would you    recommend    Scope    Business    Imaging    to    other businesses?

I have recommended Scope to other businesses and I did this because I knew  Scope  would  provide  an  exceptional level  of  service  to  those businesses.

What was your perception of Scope Business Imaging before you dealt with our Business Development Manager?

I had exposure to Scope when working with a previous company. I knew from  experience  the  Konica  Minolta  was  a  good  and  reliable  product. This led us to source our copiers and service from Scope.

Mark Stritof
Team Leader ­‐   ICT Operations Ertech Holdings Pty Ltd

Pilbara Ports Authority
Pilbara Ports Authority

“I wish to thank your team for the immediate response, it was a wonderful turn around by David. Keep it up MJ.”

Thanking you,

Regards,

Ziavur Rahaman

ICT Systems & Network Support Officer

Pilbara Ports Authority

Shire of Augusta Margaret River
Shire of Augusta Margaret River

We switched to Scope about 7 years ago, both for the product line (Konica Minolta) and the cost savings over our previous supplier.  We have continued with Scope due to their friendliness, efficiency, responsiveness and continued quality of product.

David Mittnacht

ICT Coordinator

Shire of Augusta Margaret River

BHR Papalia
BHR Papalia

We have been dealing with Scope for approximately 9 years. Our initial approach to them was to upgrade the photocopier with a much newer digital multifunction machine. We were very impressed with the way Scope demonstrated the capabilities of the Konica Minolta machines. The installation team worked in with our network engineers to supply a solution that fitted seamlessly and allowed us to fully utilise the machines capabilities. Back up support has been awesome with practically no downtime in all the years we have been working with Scope. Any hint of an issue or service need and the guys are here in an instant. We have now purchased three Konica Minolta machines from Scope and can thoroughly recommend them as the right people to deal with.

 

Brian Hotker

BHR Papalia

Complete Air Systems
Complete Air Systems

We have dealt with Scope Business Imaging for over 14 years during this time we have received excellent service from all aspects of the business. We are highly delighted with the new printer/scanner, the whole process was very smooth & all our needs met.  

 Kind regards

 

Kim Bogg

Shayne Le Roy
Shayne Le Roy

The Team at Scope from initial contact to installation and beyond of our new machine have been so professional.  The level of service that has been provided to us has surpassed all expectations.  We initially met with Craig to discuss our requirements, he promptly got back to us in the promised time frame with the information we were after.  Everything from there on was smooth sailing from the office contact to arrange delivery, to the installer, to the follow up customer service! Second to none!

Thank you Scope.

Phoebe Longwood

Indian Ocean Advisory Group
Indian Ocean Advisory Group

Indian Ocean have worked with Scope to meet our printing and imaging needs for 5 years now.  Knowing that any print problem experienced by our staff will be fixed quickly and efficiently gives me peace of mind; and means that the business does not miss a beat.  Our recent purchase of another printer from Scope shows how delighted we are with the service.

John O’Gorman

Director

Port Hedland Medical Centre
Port Hedland Medical Centre

Hi MJ,

 I would like to thank Scope for their prompt service overall, particularily the last two weeks where following

Emailing you David atended our centre and fixed the problem all within an hour. This week I had another issue

With our second printer and after speaking to Karratha office, David was here again within the hour.

As a Medical Centre we rely heavily on our printers for printing and scanning. The service that is provided to us

From Scope and all the staff is outstanding. The staff are very helpful with training and information to utilise the printers.

 

As a Manager I am confident that I can rely on Scope to continue to provide their excellent service.    

 

Kind regards,

 

Peta Armstrong

Practice Manager

Kestrel Cleaning Services & Supplies
Kestrel Cleaning Services & Supplies

David has been servicing our Printer for the past 3 Years, Kestrel Cleaning have been exceptionally happy with his professionalism. We love the energy and Skill that he brings into our office. I wouldn’t hesitate to recommend David and the Scope team as they are very constructive and efficient.

Kind Regards,

Jasmine Olive

Receptionist/ Sales Representative

KESTREL CLEANING SERVICES & SUPPLIES PTY LTD

Centurion Real Estate
Centurion Real Estate

It is my pleasure to write a reference regarding Scope Business Imaging and their excellent service. We at Centurion Real Estate have purchaed a Konica Minolta colour printer through Scope Business Imaging for many, many years now and although we have regular phone calls from other companies we would not change. The service has always been excellent and very prompt when we have requested assistance.

We have a maintenance plan and consumables ordered online arrive promptly, usually the next day and servicing is performed regularly without us having to request it. The maintenance engineers have always been helpful, informative and of a happy disposition, very obliging when asked about issues on instruction difficulties and only too happy to assist.

When we have ordered new printers the salesman have also been extremely helpful with their comparisons and new benefits explained in an easy to understand manner and the prices always within our budget.

I would gladly recommend Scope Business Imaging to anyone desiring a company that is thorough, prompt and a pleasure to do business with.

 

Kind regards,

Sue Budding

Administration Manager

Centurion Real Estate, High Wycombe WA

Green House Realty – Pinjarra
Green House Realty – Pinjarra

To Whom It May Concern,

We switched to Scope about 6 months ago when Lee, the BDM came by and did an assessment on our current situation. True to his word, he was able to cut our monthly bill by over half, at the same time giving us the very best service and support. I am so happy we made the switch to Scope and highly recommend Scope Business Imaging to any business in the area. Their service, support and friendly staff have gone above and beyond to ensure all our requirements are met, and most of the time exceeded. As real estate agents, quality is very important to us and the Konica Minolta machines have lifted our marketing materials to an entirely different level. I look forward to continuing my relationship with Lee and Scope for many years to come.

Regards,

Andrew Butterfly

Director/Licensee

Green House Realty Pinjarra

Community First
Community First

We undertook a review of our photocopiers some 6 months ago and asked Scope to submit a proposal. Lee was detailed in his analysis of our requirements and spent considerable time with our company to ensure the final quotation was exact. We are now a month into our new photocopiers and would recommend Scope Business Imaging. We are already starting to see cost savings. Our business has multiple offices from Perth to Albany, and Scope maintains our photocopiers at all sites. The quality of the machines is of a very high standard and they seamlessly integrated into our network. I would highly recommend Scope.

 

Gavin Dwyer

IT Support Officer

Mother Theresa Catholic College
Mother Theresa Catholic College

Mother Teresa Catholic College has used Scope Business Imaging for approximately 24 months. Lee Darracott and his team have assist us with the busy requirements of a growing educational facility.  Their service, support and friendly staff have gone above and beyond to ensure all our requirements are well and truly catered for.

As our College continues to grow from a Junior School to a Kindy to Year 12 College is important that the machines are well maintained and working to produce the best quality copies available, without going over budget.

I look forward to continuing my relationship with Lee and Scope for many years to come.

Meadow Springs Golf and Country Club
Meadow Springs Golf and Country Club

To Whom It May Concern,

Meadow Springs Golf and Country Club moved over to Scope Business Imaging after a long term partnership with another supplier around 12 months ago. Lee Darracott was the company representative who presented the proposal and has ensured everything promised has been delivered after we signed on. The product has been excellent and the service has also been faultless. I have no hesitation recommending Lee and his company to prospective clients.

Yours sincerely,

Scott Proctor

General Manager

Mandurah Homes
Mandurah Homes

To Whom It May Concern,

We switched to Scope around 6 months ago when we were in need of a new printer, Lee was very helpful with what would suit our business and all of our requirements. Scope have been very helpful with all the set up and spent the time to train our staff how to operate the new printer. Their support and service is excellent, with their staff calling into our office occasionally to check everything is working OK and always make sure we have everything we need. We look forward to continuing our relationship with Scope.

 

Kind Regards,

Vicki Peters | Accounts Manager

Mandurah Homes

IBN
IBN

IBN highly recommends and trusts Scope Business Imaging. They go above and beyond to help with your printing needs, delivering excellent results with the highest level of customer service.